ABOUT US
At Credalabs, we believe that great strategy isn’t just a document—it’s a shared roadmap that inspires action.
Organizations thrive when they have a clear, actionable strategic plan that aligns leadership, staff, and the communities they serve. Yet, crafting a plan that is both visionary and practical can be a complex challenge—especially when balancing the perspectives of management teams and board members with diverse backgrounds.
We specialize in guiding libraries through a four-stage strategic planning process that is both structured and engaging, blending stakeholder consultation, visioning sessions, and practical goal-setting. Our facilitators bring decades of combined experience in public and academic libraries, paired with corporate strategy expertise—ensuring your plan is grounded in real-world operations and future-focused thinking.
We don’t just help you write a plan—we help you build and sustain the alignment, accountability, and momentum needed for successful execution.
Julie Mandal
A seasoned leader in strategic planning and organizational development, Julie brings deep expertise in public and academic sectors, with a strong track record in stakeholder facilitation and change leadership. With decades of experience guiding institutions through complex planning, she helps boards and leadership teams define compelling missions, align on strategic goals, and drive measurable outcomes. Her approach blends design thinking, OKRs, and inclusive engagement, ensuring plans don’t just get written, but get realized.
Nitish Mandal
An MIT trained expert in aligning strategy and operations, and a deep background in lean, agile, balanced scorecard, Nitish focusses on lean approaches to ensuring success in strategy development and execution. He has worked with public and private sector organizations to create strategic plans and drive transformation planning and execution.
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J. Mandal
Credalabs
Missisauga, ON.